Article 1 - Definitions

  • CloudSite.ai: the service offered by Medard ApS, located in Skovlunde, Denmark, registered with the Danish Business Authority (Erhvervsstyrelsen).
  • User: any natural or legal person who creates an account and uses CloudSite.ai.
  • Platform: the software, website, and all related services of CloudSite.ai.
  • Workspace: a dedicated environment on the platform linked to one brand identity.
  • AI credits: the unit used within the platform for executing AI actions.
  • Agreement: the agreement between CloudSite.ai and the user, formed by acceptance of these terms and the chosen subscription.

Article 2 - Applicability

These terms of service apply to all offers, services, and agreements of CloudSite.ai. By creating an account or using the platform, the user accepts these terms. Deviations are only valid if agreed in writing.

Article 3 - Subscriptions and Payment

  • 3.1 CloudSite.ai offers subscriptions on a monthly and yearly basis. Current prices are listed at CloudSite.ai/pricing.
  • 3.2 Payment is made in advance via the available payment methods. Billing occurs automatically at the start of each billing period.
  • 3.3 All prices exclude applicable tax, unless otherwise stated.
  • 3.4 In the event of late payment, CloudSite.ai reserves the right to block access to the platform until payment is made.
  • 3.5 Monthly AI credits expire at the end of each billing period and do not carry over. Purchased top-up credits do not expire.

Article 4 - Cancellation and Termination

  • 4.1 The user may cancel the subscription at any time via the account settings. The service remains available until the end of the current billing period.
  • 4.2 Upon cancellation, the service remains available until the end of the current billing period. No already-paid amounts will be refunded.
  • 4.3 CloudSite.ai may terminate an account for violation of these terms, without refund of paid amounts.

Article 5 - Use of the Platform

  • 5.1 The user is responsible for all activities that take place under their account.
  • 5.2 It is prohibited to use the platform for illegal purposes, spreading misleading information, infringing on intellectual property rights of third parties, or circumventing technical limitations.
  • 5.3 The user must respect the workspace limits of the chosen subscription.
  • 5.4 CloudSite.ai reserves the right to block or remove accounts in case of abuse.

Article 6 - Intellectual Property

  • 6.1 All brand content generated by the user via the platform (logos, text, images) is owned by the user, provided the user has an active paid subscription at the time of creation.
  • 6.2 CloudSite.ai retains the right to use generated content for improving the platform, unless the user objects via privacy@cloudsite.ai.
  • 6.3 The software, the platform, and all underlying technology of CloudSite.ai are and remain the property of Medard ApS.
  • 6.4 Users grant CloudSite.ai a non-exclusive right to process brand data they enter for the purpose of delivering the service.

Article 7 - Availability and Maintenance

  • 7.1 CloudSite.ai aims for 99.5% annual availability but does not provide an absolute guarantee.
  • 7.2 Planned maintenance will be announced in advance when possible. CloudSite.ai is not liable for damages resulting from temporary unavailability.
  • 7.3 CloudSite.ai reserves the right to modify, improve, or discontinue the platform or parts thereof, with a minimum notice period of 30 days for structural changes.

Article 8 - Liability

  • 8.1 The liability of CloudSite.ai is limited to the amount the user has paid in the three months preceding the damage.
  • 8.2 CloudSite.ai is not liable for indirect damage, consequential damage, lost profits, or loss of data.
  • 8.3 The user is solely responsible for reviewing and approving AI-generated content before it is published or used.

Article 9 - Applicable Law and Disputes

This agreement is governed by Danish law. Disputes shall preferably be resolved through mutual consultation. If this is not possible, the competent court in Copenhagen, Denmark shall have exclusive jurisdiction.

Article 10 - Contact

Medard ApS, Skovlunde, Denmark
hello@CloudSite.ai